Customer Support & Assistance
Your reliable partner for technical help, product information, and after-sales service
Frequently Asked Questions
Find answers to the most common inquiries about our products, shipping procedures, return policies, and warranty services to ensure a smooth shopping experience.
What is your shipping policy and how long does delivery take?We offer fast and reliable shipping options across Vietnam. Delivery times typically range from 2 to 5 business days depending on your location. You will receive a tracking number once your order is shipped so you can monitor its progress.What is your return and refund policy?We accept returns within 14 days of delivery for products in original condition. To process a return, please contact our support team with your order details. Refunds are issued after the returned item is inspected and approved.What warranty coverage do your products include?All our electronic products come with manufacturer warranties, typically ranging from 12 to 24 months. Warranty covers manufacturing defects and hardware issues. Please keep your receipt and warranty card for service purposes.Visit Our Stores & Contact Us
Find our store locations, view operating hours, and get in touch with our customer service team for assistance or inquiries
No.19, Alley 238 Hoang Ngan Street, Yen Hoa Ward, Ha NoiMon-Fri 10am-5pm, Sat 1pm-5pm+84 832142781
© 2026 BELIEVE LIGHT VIET NAM COMPANY LIMITED. All Rights Reserved.
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Đăng ký lần đầu: ngày 19 tháng 05 năm 2026
Mã số thuế: 0111504443
Địa chỉ: Số 19, ngõ 238 Hoàng Ngân, phường Yên Hoà, thành phố Hà Nội, Việt Nam
Điện thoại: 097.168.8500
Thông tin về chủ sở hữu
Họ, chữ đệm và tên:DƯƠNG VĂN THẮNG
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